Role of Conflict Management Styles on Managers’ Self-Efficiency at Iranian Schools in Tehran Province
The importance of management in different segments of workplace and monitoring of organizational behaviours that appear from managers is supercritical and should be considered increasingly. In some cases, the manager may be faced with different issues and difficulties in the management process, and the level of his/ her performance, and efficiency decreases; furthermore, concentrating more on various aspects of the management when the conflict happened is extremely extensive. By the way, the present research focused on the role of conflict management styles on self-efficiency amongst 259 mangers (men and women) who worked at governmental schools in Tehran Province, Iran. Moreover, the researcher collected the data via two questionnaires; which comprised The Conflict Management Questionnaire, which is proposed by Izadi Yazdan Abadi, and The Self-Efficiency Scale that is developed by Sherer. The findings derived from data analyzing in SPSS Software and illustrated there is a significant relationship between conflict management styles with mangers' self-efficiency at school. Additionally, the styles of conflict management included five main styles such as Accommodating, Avoidance, Collaboration, Competing, and Compromising that have a meaningful relationship with Self-Efficiency. The results shown that Collaboration has a positive association with mangers' self-efficiency and increases its level; on the other hand, Avoidance has a negative relation with the efficiency of managers at schools. Besides, with using styles of conflict management in the correct way that obtain via knowing them perfectly, managers can improve their efficiency and achievement; correspondingly, they endeavor to cope with difficulties and issues at the workplace.
Baharestan, J. (2004). An Investigation of Conflict Management Styles in Yazd High Schools from the Perspectives of Managers. Journal of Education and Psychology,11(3-4), 109-132.
Bahmani, M. M. (2009). Conflict Management. Plastic Industry Magazine, 16(247), 62.
Bandura, A. (1994). Self-efficacy. In V. S. Ramachaudran (Ed.), Encyclopedia of human behavior (Vol. 4, pp. 71-81). New York: Academic Press. (Reprinted in H. Friedman [Ed.], Encyclopedia of mental health. San Diego: Academic Press, 1998).
Barghi, A. (2008, September 09). Job SATISFACTION. Hamshahry Newspaper, p. 12.
Farhangi, A. A. (2008). Human Communication: Basics (24th ed.). Iran, Tehran: Rasa.
Fiedler, F. E., & Chimers, M. M. (1974). Leadership and Effective Management. Scott, Foresman, Glenview, Ill.
Harigopal, K. (1995). Conflict Management: Managing Interpersonal Conflict. New Delhi: Oxford & IBH
Hennessy, K. D., & Lent, R. W. (2008). Self-Efficacy for Managing Work-Family Conflict: Validating the English Language Version of a Hebrew Scale. Journal of Career Assessment, 16(3), 370–383. https://doi.org/10.1177/1069072708317383
Kavosi, Z., Hatami Zargaran, Z., Kharazmi, A., & Mir Masoudi, S. K. (2014). The Relationship between Negotiation Styles and Conflict Management Strategies among Hospital Managers, Nurses, and Supervisors of Shiraz Educational Hospitals. Second International Conference on Managing Challenges and Solutions. https://www.civilica.com/Paper-ICMM02-ICMM02_008.html
Kalantari, M. A. (2007). Relationship between conflict management styles with managers' personality features at Yazd Universities. (Unpublished Master Thesis). The Azad University of Isfahan University, Isfahan, Iran.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Journal of Education and Psychological Measurement, 30, 607-610.
Kuzan, K. (1989). Cultural Influences on Styles of Handling Interpersonal Conflicts: Comparisons Among Jordanian, Turkish, and U.S. Managers. Human Relations,42 (9), 787-799. https://doi.org/10.1177/001872678904200903
Latifian, M. (2001). Relationship between social support and self-efficiency with study habits in a science subject and comparing it among girls’ and boys’ students in guidance schools of Shiraz. (Unpublished Master Thesis). Shiraz University, Shiraz, Iran.
Luthans, F. (1992). Organizational Behavior (6th ed.). U.S, New York: MacGrow-Hill.
Malekiha, M., Baghban, I., & Fatehizade, M. (2009). The Effect of Conflict Management Training on Decreasing Work-Family and Family-Work Conflicts in Female Workers. Journal of Women's Studies Sociological and Psychological, 7(1), 133-152. 10.22051/JWSPS.2009.1352
Maslow, A. H. (1943). A Theory of Human Motivation. Psychological Review, 50, 370-396.
Rees, W. D. (1991). The Skills of Management (3rd ed.). London, UK: Routledge
Reeve, M. (2004). Understanding Motivation and Emotion (4th ed.). New Jersey, United States: Wiley.
Rezaeian, A. (2016). Principles of Management (27th ed.). Tehran, Iran: Samt
Robbins, S. P., & Judge, T. A. (2017). Essentials of Organizational Behavior (14th ed.). London, England: Pearson
Rychman, M. (1997). Theories of personality, Cole.
Torabi, A. (2004). Relationship between leadership style and conflict management among managers of Lorestan Medical Sciences hospitals. (Unpublished Master Thesis). Lorestan University of Medical Sciences, Lorestan Province, Khorramabad, Iran
Zinbarg, R. E. (2006). Estimating generalizability to a latent variable common to all of a scale’s indicators: A comparison of estimators for ωh. Applied Psychological Measurement, 30(2), 121-144.
Copyright (c) 2019 Aida Mehrad
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain the copyright of their manuscripts, and all Open Access articles are distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided that the original work is properly cited.