A Case Study on Risk Management Practice in Outsourced Software Migration Projects

Srikrishnan Sundararajan; Bhasi M; Pramod K.V.

doi:10.24297/ijct.v11i5.1151

Authors

Srikrishnan Sundararajan Department of Computer Applications, Cochin University of Science & Technology, Kochi - 682022
Bhasi M Cochin University of Science & Technology, Kochi - 682022, India
Pramod K.V. Cochin University of Science & Technology, Kochi - 682022

DOI:

https://doi.org/10.24297/ijct.v11i5.1151

Keywords:

Software Risk, Software Migration, Software Engineering, Case Study, Outsourcing, Project Management, Information Systems, Life cycle, Legacy Modernization, Offshoring.

Abstract

While there are many studies conducted on software risk during the last two decades, very few have been published on software risk management practice in IT industry. In this paper we explore industry practice in the management of software development risks in outsourced software migration projects. We take the vendor perspective, post contract finalization. We conducted an online survey of 145 software projects executed by global IT vendors with process maturity of CMM Level 5. Based on this we built a statistical model relating software risk management factors with project outcome. An embedded case study of a large software migration project executed for a fortune 500 company was undertaken to check whether the model agrees with actual industry practice. The best practices and experiences from the project are also shared.

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Author Biographies

Srikrishnan Sundararajan, Department of Computer Applications, Cochin University of Science & Technology, Kochi - 682022

Srikrishnan Sundararajan received Bachelor of Science degree in Electrical Engineering, in 1983; and Master of Technology in Computer Science and Data Processing in 1993 from Indian Institute Technology, Kharagpur.Â He is currently a Research Scholar in the Cochin University of Science & Technology, Kochi, India. He was employed as Group Project Manager in HCL Technologies; Professor of IT in SCMS-Cochin; Principal Architect in UST-Global; Delivery Manager in CSC; Associate Consultant in TCS. He is certified ITIL2012, PMP2003, and CQA1998. . He is a member of PMI, ACM, and IEEE. He is currently pursuing research in Software Risk. His area of interest includes Software Risk and Project Management.