CONTINUOUS IMPROVEMENT IN TQM

Jawaher Abdullah Saeed AlQahtani; Enaas mushabab Turky; Abdullah Saad AL-Malaise AL-Ghamdi

doi:10.24297/ijmit.v9i3.659

Authors

Jawaher Abdullah Saeed AlQahtani Faculty of Computing and Information Technology, Department of Information Systems King Abdulaziz University, Kingdom of Saudi Arabia
Enaas mushabab Turky Faculty of Computing and Information Technology, Department of Information Systems King Abdulaziz University, Kingdom of Saudi Arabia
Abdullah Saad AL-Malaise AL-Ghamdi Faculty of Computing and Information Technology, Department of Information Systems King Abdulaziz University, Kingdom of Saudi Arabia

DOI:

https://doi.org/10.24297/ijmit.v9i3.659

Keywords:

E-Learning Framework, Kirkpatrick models, Baldrige Model

Abstract

The Field of TQM Total quality Management seeks to have all the functions in an organization integrated. IT has been a favorite subject of research specially in the areas of Service and production. The studies aimed at addressing the topic of continual improvement in the sphere of TQM and its applications. Different researchers had their individual approaches and their researches concluded differently. With this paper we attempt to do a comparative analysis of the research work done by various people in the areas of TQM, its aims, principles, models and applications.