ADIELE, KENNETH C., and MIEBAKA, D. GREND. “CUSTOMER SATISFACTION DETERMINANTS IN NIGERIA TELECOMMUNICATION FIRMS: THE CASE OF CUSTOMER SUPPORT SERVICES AND ASSURANCE”. JOURNAL OF SOCIAL SCIENCE RESEARCH 6, no. 1 (December 18, 2014): 905–914. Accessed May 6, 2024. https://rajpub.com/index.php/jssr/article/view/3425.