AYDINLI, C.; KILIC, S. Impact of Service Quality Dimensions on Satisfaction and Loyalty: A Cross-National Research on Internet Service Customers. JOURNAL OF SOCIAL SCIENCE RESEARCH, [S. l.], v. 9, n. 3, p. 1920–1928, 2015. DOI: 10.24297/jssr.v9i3.4926. Disponível em: https://rajpub.com/index.php/jssr/article/view/4926. Acesso em: 18 may. 2024.