LIEW, S.; WAN, W. Z. Managing Agent Service Quality Performance Framework on Strata Housing Scheme Management. JOURNAL OF SOCIAL SCIENCE RESEARCH, [S. l.], v. 3, n. 3, p. 300–314, 2014. DOI: 10.24297/jssr.v3i3.3238. Disponível em: https://rajpub.com/index.php/jssr/article/view/3238. Acesso em: 5 may. 2024.