MANOGHARAN, M. W.; VARADARAJAN, S. The Effect of Customer Relationship Management on Customer retention in Private Higher Education Institute in Malaysia. INTERNATIONAL JOURNAL OF RESEARCH IN EDUCATION METHODOLOGY, [S. l.], v. 9, n. 1, p. 1441–1453, 2018. DOI: 10.24297/ijrem.v9i1.7356. Disponível em: https://rajpub.com/index.php/ijrem/article/view/7356. Acesso em: 24 apr. 2024.