ALSOLAMY, A. A.; ALBELADI, K. S.; HASAN, S. H. Total Quality Management & Service Sector. INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY, [S. l.], v. 6, n. 3, p. 880–884, 2013. DOI: 10.24297/ijmit.v6i3.727. Disponível em: https://rajpub.com/index.php/ijmit/article/view/727. Acesso em: 15 may. 2024.