ALOTAIBI, E. F. M.; BAHSSAS, D. M. G.; HASAN, S. H. TQM in Small and Big Organizations. INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY, [S. l.], v. 9, n. 3, p. 1723–1730, 2014. DOI: 10.24297/ijmit.v9i3.660. Disponível em: https://rajpub.com/index.php/ijmit/article/view/660. Acesso em: 19 may. 2024.