How do Humans Interact with Chatbots?: An Analysis of Transcripts. INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY, [S. l.], v. 14, p. 3338–3350, 2018. DOI: 10.24297/ijmit.v14i0.7921. Disponível em: https://rajpub.com/index.php/ijmit/article/view/7921. Acesso em: 16 jun. 2026.