Dhillon, S.K., Ibrahim, R. and Selamat, A. 2013. Strategy Identification For Sustainable Key Performance Indicators Delivery Process For Scholarly Publication and Citation. INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY. 3, 3 (May 2013), 103–113. DOI:https://doi.org/10.24297/ijmit.v3i3.1728.